Legal

Privacy Policy

Last updated: June 2026

Who We Are

MedalMount is a trading name of Tahir Alvi, a UK sole trader. We sell 3D-printed medal display holders direct to customers in the United Kingdom.

As a sole trader, Tahir Alvi is the data controller for the personal information you provide to us.

ICO registration: Businesses processing personal data in the UK are generally required to register with the Information Commissioner's Office (ICO) and pay the annual data protection fee. For guidance, use the ICO's self-assessment tool at ico.org.uk/registration.

What Data We Collect

We only collect personal data when you contact us through our website form. This includes:

We do not collect payment data — any future checkout process will be handled entirely by a third-party payment provider and we will not see or store your card details.

We do not use tracking cookies, analytics, or advertising pixels.

Why We Collect It

We process your contact information to respond to your enquiry. The legal basis for this processing is legitimate interests — you have contacted us with a question or request, and it is in both our mutual interest to respond.

How Long We Keep It

Contact enquiries are retained for up to 24 months, after which they are deleted. If your enquiry relates to an order, we may retain relevant correspondence for up to 6 years for accounting and legal compliance purposes.

Third-Party Processors

We use the following third-party services that may process your data on our behalf:

Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

To exercise any of these rights, contact us at info@medalmount.co.uk. We will respond within one calendar month.

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Note: This policy was last reviewed in June 2026. We will update it if our data practices change and will post the revised version on this page.